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Compliance

This page exists solely for compliance purposes. 

Scroll down to see all the unrelated and unnecessary sections that my service provider insists is required on our website. 

Shipping Policy

This section is quite useless.

C+C doesn't have physical goods for sale. 

FREE Ground Shipping on orders $75+

We offer FREE shipping on all orders of $75 or more for all domestic orders. For orders under $75 we offer Standard Ground shipping for a flat fee of $9.95. Free returns are provided on all domestic orders. For international orders see our rates listed below.

WHAT ARE MY SHIPPING OPTIONS?

CountryMethodCarrierCost

United StatesStandard Ground ShippingUPS

FREE for orders $75+

$9.95 flat fee on all orders $75 or less

2 Day Express ShippingUPS$25.00

Next Day Express Shipping UPS$40.00

CanadaExpress Worldwide (2-3 Business Day Delivery)DHL$30.00 *Does not include any duties & taxes (responsibility of the receiver). Note we do not offer free shipping on international returns. Any return shipping costs are the responsibility of the buyer. 

International
(all other countries)Express Worldwide (2-5 Business Day Delivery)DHL$50.00 *Does not include any duties & taxes (responsibility of the receiver). Note we do not offer free shipping on international returns. Any return shipping costs are the responsibility of the buyer.  

 

SHIPPING CUTOFF TIMES

GROUND SHIPPING: Orders received by 12pm EST are shipped out the same business day via our free ground shipping option. Orders received after 12pm EST are shipped the following business day. 

EXPRESS ORDERS: Overnight Express and 2-Day Shipping orders are shipped out the same day if received by 2pm EST. Orders received after 2pm will ship out the following business day.

INTERNATIONAL ORDERS

We ship internationally via DHL Express for the best service and rates. We charge a flat fee of $30 for Canada and $50 for all other countries. Please note that any assessed duties or local taxes are not included this rate and are the responsibility of the receiver. 

International Returns - note, due to logistics and costs we do not offer free return shipping on international orders. Any return shipping costs are the responsibility of the customer. 

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online. 

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

We do not ship to APO/FPO addresses. We actually don't ship anything to anyones address for that matter. 

....return policy for not physical goods...

just in case you need it. 

Return Policy

This section is quite useless.

C+C doesn't have physical goods for sale. 

You have 3 Days

You may return an item within 3 days of receipt if it is in original, unworn condition and with packaging in tact. Being that I dont have a physical good to sell, having a return would be quite impossible. Refunds for all transactions will be issued to the original form of payment.
 

*Note - we do not offer goods for sale. So if you need this returns section you are probably off your rocker. 


REQUEST A RETURN

Please make sure your item is within our 3 Day Return Policy period (our return system is automated and it will not allow a return after this time).


RETURNS & EXCHANGES

Returns must within our 3 Day return policy window in order to be eligible, but seeing that we don't have physical goods for sale this probably will never happen or be needed. 

 
WHEN WILL MY CREDIT CARD BE REFUNDED?

Transit time back to the warehouse may take up to 7 business days. You will receive an e-mail once your return has been received & processed. Once your return is processed, please allow up to 2 weeks for your refund to appear on your bank account (depending on your financial institution).

 

 

If we have not answered your question, please email customerserviceteam@candccreativeagency.com

PRIVACY POLICY

The legal mumbo jumbo. Have at it. 

My clients are private. 

Privacy Policy

Last updated: Jun 4, 2024 11:39 AM

Here is all the things, we have to put here, but no one reads. 

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://candccreativeagency.com/ Website (the "Website") operated by C+C Creative Agency LLC, a Limited Liability Company formed in Colorado, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you. 

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

​Name

Postal / Shipping address

Phone number

IP address​​ (google does this )

Email address

 

We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you. 

With whom we share your personal information

We do not share your personal information with any third parties. period.

 

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information: 

  • Limiting the amount of personal information that we collect to strictly necessary only;

  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;

  • Destroying the personal information that we no longer need;

  • Implementing and monitoring intrusion prevention and detection systems;

  • Maintaining up-to-date software and safeguards.

Sale of your information

We do not sell your personal information. period. 

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/

Information retention

We retain all of the information that we collect until the information is no longer needed.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at 

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.

  2. The right to say no to the sale of your personal information.

  3. The right to request that we delete all or some of the personal information that we have collected on you.

  4. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

  5. The right to request that we amend any of the information that we have collected about you.

  6. The right to withdraw your consent to the processing of your data.

  7. The right to request that we restrict the processing of your data.

  8. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

  9. The right to not have to identify yourself, or of using a pseudonym in certain circumstances.

  10. The right to stop receiving unwanted direct marketing.

  11. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to: 

C+C Creative Agency
POBox 33313 
Northglenn, CO
United States

customerserviceteam@candccreativeagency.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request: 

 

  • Name;

  • Postal / Shipping address;

  • Phone number;

  • Email address.

  • Record of your interaction with our website. 

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 65 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information: 

Location of data processing

All data processing activities undertaken by us take place in United States. 

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. 

Do Not Track

Do Not Track is a preference you can set on your web browser to inform websites that you do not want to be tracked. We support Do Not Track ("DNT"). You can either enable or disable DNT by visiting the Preferences or Settings page of your browser. 

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application. 

Questions

If you have any questions about this Privacy Policy, please contact us at info@candccreativeagency.com

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